Job Information
Motion Recruitment Partners Tax Filing Delivery Manager in Illinois, Illinois
Tax Filing Delivery Manager
Illinois, IL
100% Remote
Contract
$45.45/hr - $52.45/hr
Our financial services company is looking for a contract Tax Filing Delivery Manager. This is a remote contract position.
Oversee and manage the client delivery of tax filing, directly and indirectly, through team colleagues and managers. This role is a member of senior leadership ensuring excellence in delivery across the entire Tax Filing organization. Responsible for developing managers in people development, management, and tax filing expertise.
Contract Duration: 6-Months, Contract-to-Hire
Required Skills & Experience
Minimum of 3-5+ years’ experience in payroll tax filing and/or related field required.
Demonstrated strong verbal & written communication skills required.
1-3+ years client interaction and management required.
3-5+ years people management experience required.
Preferred experience leading managers and/or team leads.
Strong computer skills with current technical knowledge required.
Payroll tax software experience required.
Desired Skills & Experience
Advanced understanding of payroll tax/payroll tax filing and/or related subject matter desired.
Advanced understanding of payroll tax filing regulatory and legislative guidelines desired.
Master Tax experience desired.
ADP Smart Compliance experience desired.
Medium level project management and process improvement experience highly desired.
What You Will Be Doing
Daily Responsibilities
Responsible for overall client delivery and satisfaction in Tax Filing.
Point of contact and responsibility to support resolving client escalations with a sense of urgency and accuracy.
Development, review, and communication of RCA (Root Cause Analysis) completion and help downstream improvement efforts.
Monitor and audit various tasks to identify trends and process improvement opportunities.
Identify and lead process improvement efforts in tax filing processes.
Work with other client domains to (1) ensure client deliverables (2) identify and lead efforts to improve processes affecting client delivery.
Communicate complex issues to clients as needed.
Ensure timely, accurate responses are provided to clients and/or other client teams.
Ensure proper TFSS (Tax Filing Shared Services) representation and facilitation of client meetings. (Providing timely, accurate updates and education regarding tax filing processes and point of views).
Support and provide timely research on compliance and regulatory issues. Facilitate issues requiring higher level escalation.
Ensure and support compilation, reporting, and analyzing of metrics. Use metrics to drive improvements and close process gaps.
Resolves/pushes open items to resolution to align with Tax Filing point of view.
Liaison with Client and Payroll Client teams to resolve items related to tax filing.
Educate clients and provide subject matter expertise for payroll tax filing.
Mentor and develop managers and colleagues, also managing performance and accountability.
Manage Tax Filing suppliers, as appropriate, to support accurate and timely delivery.
Support testing and implementation efforts as needed.
Coordinate and/or provide needed training for new colleagues or processes.
Coordinate and actively support SOP development, training, communication to team and maintain updates.
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by: VMS Sourcing
Specialization: Accounting / Finance Professional